Gift Cards

Cheetah Digital Loyalty Gift Cards lets a brand provision gift cards to members. Members use gift cards to make purchases in-store and online. Cheetah Digital Loyalty Gift Cards securely stores gift card balances and history. Members can create a new gift card, add money to an existing gift card, deduct money from a gift card, check their gift card balance, link and unlink a gift card to their member account, and deactivate a gift card.

NOTE: Cheetah Digital Loyalty Gift Cards can be used by member and non-members.

Cheetah Digital Loyalty Gift Cards uses a secure server-based processing flow to use a payment method (e.g. Visa, Mastercard, Paypal, Apple Pay, etc.) to purchase a new gift card or to add money to an existing gift card. With its rich set of APIs, you can connect popular point-of-sale (POS) or ecommerce systems to Stellat Gift Cards so members and non-members can use the giftacards wherever they need to pay.

Setting Up Gift Cards

Gift Card Classes

Use the Product | Gift Card Classes screen to setup your Gift Card Classes. Each Cheetah Digital Loyalty Gift Card must belong to a Gift Card Class, which provides shared attributes for the Gift Cards:

• Name. A unique name for the Gift Card Class.
• Image. A jpg or png image shown to members.

On the Products | Gift Card Classes screen, you can also view all the Gift Cards and all the Gift Card Transaction for the Gift Card Class.

Gift Card Program Settings

Use the Program | Program Settings to configure the following settings:

• Default Gift Card Class. Specify the default Gift Card Class when creatig a new Gift Card.

Gift Card Payment Processor

Cheetah Digital Loyalty Gift Cards has an option to let members use a payment card to add value to a Gift Card. To enable this, you must setup a Gift Card Payment Processor, such as BrainTree, to collect payment information from the member and to process the payment with the payment processor. Please contact the Cheetah Digital Loyalty Customer Success Team to setup the Gift Card Payment Processor.

Using The Gift Cards Screen

Use the Products | Gift Cards screen to manage your Gift Cards.

Searching and Sorting

The Gift Cards screen includes a variety of facilities to make it easy for you to search, filter, sort, and export/import records.

• Searching. Use the Search text box to search records by gift card name or gift card number.
• Sorting. Use the Sort dropdown to sort records by date created, date updated, gift card number, or gift card name.
• Export / Import. Use Cheetah Digital Loyalty’s built-in export and import capability to export existing Gift Cards to and from .csv files.

Gift Card Attributes

• Card Number. A string that uniquely identifies the Gift Card.
• PIN. A alphanumeric string needed to perform certain Gift Card transactions, such as linking a Gift Card to a member.
• Name (optional). A unique name for the Gift Card.
• Auto Reload. When enabled, Cheetah Digital Loyalty Gift Cards attempts to reload the Gift Card with more value whenever the balance falls below the ‘Reload Threshold’.
• Reload Threshold. The amount that trigger an ‘Auto Reload’.
• Reload Amount. The amount to add to the Gift Card when performing an Auto Reload.

Gift Card Types

Cheetah Digital Loyalty Gift Cards supports several types:

• Physical. A Gift Card that has a printed physical card.
• Digital. A Gift Card that that exists virtually.

Managing Gift Card Transactions

Use the Gift Card | Transaction screen to view Transactions for one Gift Card. Use the Products | Gift Card Trasansctions screen to view Transactions across all Gift Cards. You can see various types of transactions, including:

• Activate. Make the Gift Card active for use.
• Deactivate. Make the Gift Card ineligible for use. For example, when the Gift Card is lost.
• Link. Link the Gift Card to a member.
• Unlink. Unlink the Gift Card from a member.
• Credit. Add value to the Gift Card.
• Debit. Subtract value from the Gift Card.

You can use the buttons in the Transactions screen to manually perform the operations above on a Gift Card.