Campaigns

Overview

Campaigns are the core feature of Engage+, as they are the mechanism by which you will contact and engage with your customers.

The details of how you build a Campaign vary depending on the marketing Channel that you're utilizing, but generally speaking, the process consists of first defining the creative content of your marketing message. Next, you select the audience of intended recipients. Third, you audit the Campaign to verify that the content appears as you intend. And lastly, you schedule and deploy the Campaign.

Within that basic sequence of steps, the platforms offers a wide range of features and options designed to help you create the most effective and efficient marketing Campaign possible. Some of these features are applicable to any channel, and some are specific to only certain Channels.

Access

The Campaign screen is accessible by the following method:

Features

Campaign Management

The Campaign management features are described below:

 Create a New Campaign

Click here

 

 Copy a Campaign

Click here

 

 View or Edit a Campaign

Click here

 

 Delete a Campaign

Click here

 

  Run Pick Up Changes

Click here 

 

  Do Not Track Compliance 

Click here 

 

Change Campaign Status

From the Campaigns screen, you can change the status of one or more Campaigns simultaneously. These features are described below:  

 Approve Sending

Click here

 

  Unapprove (Pause) Sending

Click here

 

  Suspend / Resume a Campaign

Click here 

 

  Stop a Campaign

Click here 

 

  Cancel a Campaign

Click here 

Other Options

Other options available from the Campaigns screen are described below:

 Edit Campaign Metadata

Click here

 

 Export System Identifiers

Click here