Campaigns Overview

Overview

Loyalty Campaigns let you create a series of Offers intended to achieve a particular business objective, such as signing up new Members, increasing purchase frequency, or encouraging redemptions. Campaigns can target Offers to the most optimal Segments based on a Member’s context, such as Placement. You can also rank Offers manually, by a scoring rule – to show the best Offer to each Member.

Access

To access the Campaigns area of the platform, select Campaigns from the Main Navigation Menu.

Features

The Campaigns area of the platform includes the following features. Each of these features is accessible from the Sub-Category Menu.

 

Feature

Description

Campaigns

Rank and target Offers by organizing them into a Campaign. 

Messages

 

Offers

Create and manage your Offers.

Wallet Passes

Create and manage Wallet Passes accessible to Members on their mobile wallet app on their Apple or Android device. 

Punch Cards

Create and manage your Punch Cards.

Offer Locations

 

Offer Certificates

 

Offer Responses

 

Offer Dashboard

 

Settings

Configure various settings related to Campaigns.