Rewards Overview

Overview

Rewards are used in the platform as a way of encouraging your Members to participate in Challenges, Offers, and other aspects of your customer loyalty program. The Loyalty platform supports a range of Reward types, which your Members can earn, typically by redeeming a certain number of points, or by completing specific achievements or goals.

Access

To access the Rewards area of the platform, select Rewards from the Main Navigation Menu.

Features

The Rewards area of the platform includes the following features. Each of these features is accessible from the Sub-Category Menu.

 

Feature

Description

Rewards

View, create, and manage Rewards.

Reward Certificates

View, create, and manage Certificate Codes.

Reward Awards

View and manage Awards.

Redemptions

View and manage Redemptions.

Reward Dashboard

View Reward reporting dashboards

Badges

View, create, and manage your Badges.

Badge Members

View and manage all Members who have earned all of your Badges

Settings

View, create, and manage Reward-related classes and categories.