Reward Details: Definition

Rewards are governed by an overall Effectivity Period that controls when a Reward is considered active and available for use. In addition to the overall Effectivity Period for the Reward, the platform allows you to set more granular schedules that control when a Member can respond to the Reward (called the Response Period), and when the platform considers responses to be usable for reporting and analytics (called the Usage Period). Optionally, you can click the Recurring checkbox to define a new recurring schedule for an item's effectivity when the Select Period Type is Fixed.

Note: Depending on the Reward type, the effectivity period options may vary slightly. You may see some, or all, of the options described below.

Response Period

To define the response period:

1. Click on the Select Period Type drop down and choose:

• Same: Uses the same effectivity period as defined for the Reward.
• Relative: 
  1. Select the interval and a unit of time for the beginning of the date range. Ex. 1 hour.
  2. Select the interval and unit of time for the end of the date range. Ex. 2 weeks.
• Fixed: 
  1. Enter a date range relative to the publish date. 
  2. Select the time zone you want the effectivity period to be effective.
  3. Optionally, check Recurring to use a recurring schedule. Select the desired schedule from the Recurring Schedule drop down menu, or define a new recurring schedule. See below for details on creating a new recurring schedule.

2. Click save.

Usage Period

To define the usage period:

1. Click on the Select Period Type drop down and choose:

• Always: Reward does not expire.
• Same: Uses the same effectivity period as defined for the Reward.
• Relative: 
  1. Select the interval and a unit of time for the beginning of the date range. Ex. 1 hour.
  2. Select the interval and unit of time for the end of the date range. Ex. 2 weeks.
• Fixed: 
  1. Enter a date range relative to the publish date. 
  2. Select the time zone you want the effectivity period to be effective.
  3. Optionally, check Recurring to use a recurring schedule. Select the desired schedule from the Recurring Schedule drop down menu, or define a new recurring schedule. See below for details on creating a new recurring schedule.

2. Click save.

Define Recurring ScheduleDefine Recurring Schedule