The Sending sub-section is used to define the sending schedule for this Campaign.
The features and options available from the Sending sub-section are described below.
Set Time Zone The first time you log into Messaging, the platform prompts you to set your time zone. Once the time zone is set, all system dates and times will display according to that time zone (this setting can later be modified through the Update Profile screen). However, when scheduling a Campaign, you can manually overwrite the user profile setting, and establish a different time zone to be used for just this Campaign. To establish the time zone used for all scheduling activities related to this Campaign:
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Schedule a Regular One-off Campaign When a Regular One-off Campaign is launched, it goes through two separate and distinct phases: building messages and sending messages. In the "message building" phase, the platform identifies the intended recipients of the Campaign, identifies all the possible content variations based on the Dynamic Content options used in the Campaign, and determines the Personalization values based on any Personalization fields used in the content. The steps in this first phase are often collectively referred to as the "queue" process. In the "message sending" phase, the system merges together the data and the content in order to assemble the final messages. These messages are then transmitted to the recipients. Note: For more details on the Campaign scheduling options available in Messaging, please see Campaign Scheduling. Send ScheduleThe Send Schedule consists of the following parts:
To define the Send Schedule:
Note: For a Regular One-off Campaign, the "Start on" option is selected by default, which prompts you to specify a Send Schedule start date and time; this default configuration is designed to prevent "accidental" message deployments.
Some channels allows you to define a "Send Window," during which time the platform will sent messages.
Note: Stop Night Delivery must be enabled for a Sender Profile. For more information on enabling this feature, please speak to your Customer Service Representative.
Note: If the Campaign does not complete sending during a Send Window, the remaining recipients will stay queued until the next window. Advanced Queue ScheduleTo define the Advanced Queue Schedule:
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Schedule a Date-triggered Campaign When a Date-triggered Campaign is launched, it goes through two separate and distinct phases: building messages and sending messages. In the "message building" phase, the platform identifies the intended recipients of the Campaign, identifies all the possible content variations based on the Dynamic Content options used in the Campaign, and determines the Personalization values based on any Personalization fields used in the content. The steps in this first phase are often collectively referred to as the "queue" process. In the "message sending" phase, the system merges together the data and the content in order to assemble the final messages. These messages are then transmitted to the recipients. Send ScheduleThe Send Schedule controls when the Send Schedule is initially determined to be active, or to go "live." Please note that the Send Schedule start time controls ONLY the first deployment of the Campaign. All subsequent deployments after the first one will be controlled by the Recurrence Schedule Frequency (described below). To define the Send Schedule:
Note: The "Advanced Options" displayed beneath the Send Schedule are not used within a Date-triggered Campaign. Recurrence ScheduleOnce the Send Schedule in a Date-triggered Campaign is "live," the Recurrence Schedule is used to control all subsequent message building and sending phases. The Recurrence Schedule consists of the following parts:
To set the Recurrence Schedule:
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Schedule an Event-triggered Campaign When an Event-triggered Campaign is launched, it goes through two separate and distinct phases: building messages and sending messages. In the "message building" phase, the platform identifies the intended recipients of the Campaign, identifies all the possible content variations based on the Dynamic Content options used in the Campaign, and determines the Personalization values based on any Personalization fields used in the content. The steps in this first phase are often collectively referred to as the "queue" process. In the "message sending" phase, the system merges together the data and the content in order to assemble the final messages. These messages are then transmitted to the recipients. Send ScheduleSend Schedules are used to control the message sending phase. The Send Schedule consists of the following parts:
To define the Send Schedule:
Note: Stop Night Delivery must be enabled for a Sender Profile. For more information on enabling this feature, please speak to your Customer Service Representative.
Advanced Queue ScheduleThe Advance Queue Schedule controls the message building phase. The Queue Schedule consists of the following parts:
To define the Advance Queue Schedule:
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Schedule FTP Delivery The FTP Delivery Schedule controls when, and how often, the Campaign output file should be sent to the FTP Destination (or Destinations) that you defined for this Campaign. If you don't enter a custom FTP Delivery Schedule, the system will automatically transmit your Campaign output file once, as soon as the message deployment step is complete. To define the FTP Delivery schedule:
If you need to remove the custom FTP Delivery schedule, simply select "Start schedule immediately."
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