Admins

Overview

The Admins screen allows you to view, create, and manage the  users within your client account. 

Access

To access the Admins screen, select Admin from the Main Navigation Menu, then select Admins from the Sub-Category menu.

Features

The Admins screen provides the following features related to managing EDP user accounts:

 Searching and Sorting

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The Admins screen provides a variety of options for searching for users.

Search

The search feature allows you to search for a specified text string anywhere within the following fields: Email, Name, Public Name, or Tags.

  1. Optionally, in the search field near the top of the Admins screen, enter the desired text string.

  2. Press Enter, or click the search button (magnifying glass icon).

  3. The Admins screen is refreshed to show only the users who meet your search criteria. 

  4. To remove all search criteria, click the remove button ("X" icon).

Sort

The "Sort" drop-down menu allows you to sort the users on a variety of different fields. To sort the list of users, select the desired sort option from this menu.

  • Name (default)

  • Created Date

  • Updated Date

Navigation

Once you've found the desired user, you can navigate to the following other screens:

  • Click the user's name to navigate to the Admin Details screen for that user.

 

 Create a New User

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To create a new user: 

  1. Click create. The "Add Console User" pop-up window is displayed.

  2. Enter the user's name and email address.

  3. From the "Default Role" drop-down menu, select the user's default Role

  4. If this user has a Cheetah Messaging account, uncheck the Email Credentials check box; authentication is handled by Messaging, and not by EDP, in this scenario. 

  5. Click create

 

 View or Edit a User

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To view or edit the details of a user:

  1. Search or sort the Admins screen as described above.

  2. Click on the desired user record.

  3. The Admin Details screen is displayed and populated with all of the information about this user. See Admin Details for more information.

 

Back to Admin Overview

Last Updated: April 2022