People Details: Badges

Overview

The Badges tab displays information about the Badges this consumer has achieved.

Badges are a type of Reward that can be assigned to consumer for performing Activities, such as completing a certain number of Challenges or opening a certain number of emails, for example. Once a Badge has been assigned to a consumer, they can be identified and targeted for loyalty incentives. 

Note: Badges are defined within the Cheetah Loyalty platform; for more information about Badges, please see the Loyalty Online Help.

Features

The features available on the Badges tab are described below. 

 Searching and Sorting

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Search

The search feature allows you to search for a specified text string anywhere within the Badge label, or to search for Badges of a certain level.

  1. Optionally, in the search field, enter the desired text string.

  2. From the "Level" drop-down menu, select a Badge level (or "All levels").  

  3. Press Enter, or click the search button (magnifying glass icon).

  4. The Badges tab is refreshed to show only the Badges that meet your search criteria. Please note that if you enter both a text string and a level, the platform displays only the Badges that meet BOTH criteria.

  5. To remove all search criteria, click the remove button ("X" icon).

Sort

The "Sort" drop-down menu allows you to sort the Badges on a variety of different fields. To sort the list of Badges, select the desired sort option from this menu.

  • Created Date (the default option)

  • Updated Date

  • Member Name

 

 Grant a Badge

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To manually assign a Badge to this consumer:

  1. Click grant badge. The "Grant Badge" pop-up window is displayed.

  2. From the "Badge" drop-down menu, select the desired Badge.

  3. In the Level field, select the desired level.

  4. When finished, click save.

 

 Adjust Badge Level

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Badges can optionally have multiple levels. To manually change the level for a this consumer's Badge:

  1. From the "Action" menu next to the desired Badge, select "Edit Level." The "Edit Member Badge" pop-up window is displayed.

  2. From the "Level" drop-down menu, select the desired level.

  3. Click save.

 

 Expire a Badge

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To manually expire a Badge:

  1. From the "Action" menu next to the desired Badge, select "Expire." A confirmation dialog box is displayed.

  2. Click confirm.

 

 Post to Newsfeed

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To post a comment:

  1. From the "Action" menu next to the desired item, select "Post to Feed," then select which newsfeed (such as "Main Newsfeed" for example).

 

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